I've ordered a mural and unfortunately, the patterns are not aligned therefore we needed to lay one over another which caused a 4 inch overlap. The problem is that the overlap is visible on the pattern and it has created a bump. I have ordered two murals from wallism and we did not have this problem so I know what good looks like. For such an expensive wallpaper, I expected it to be perfectly aligned. Very unhappy with the results.
Thank you for reaching out and sharing your feedback regarding your recent mural installation. I sincerely apologize for the inconvenience and disappointment this has caused.
Our quality control process is designed to ensure that every panel aligns seamlessly before shipping. However, I understand that unexpected issues may arise during handling or installation, and I deeply regret that your experience did not meet your expectations.
While I cannot guarantee results post-installation, I’d like to offer a solution to make things right. Please know that we’ve already attempted to contact you via email to address the situation and assist you with a solution, but we haven’t received a response yet.
Could you kindly reach out to us at support@kokoartshop.com so we can discuss the issue further and work towards a resolution?
We look forward to hearing from you soon.
Best regards,
The KOKOARTSHOP Team
Love everything about it! It definitely is a two person job. My only complaint was the tape that was used when it was rolled up. It was tough to get off the vinyl.
If you have a crease or air bubble that you just can’t get out, get a hairdryer!
Got the traditional non pasted wallpaper for our nursery. It was nice and thick which made readjusting on instal very easy! Highly recommend!!!
We are going to order this wallpaper to put in our bathroom. The sample of it we received is great quality abd this wallpaper has unique charm. We were searching for this wallpaper for a really long time.
This is really nice paper. The colors are amazing. Just what I expected. I haven't actually put it up yet. We are still building. Should probably have it up in the next month or so. I don't foresee any issues. It is a nice heavy paper. I'm so excited for this project. If I come across any issues, I will update my review.
The wallpaper is stunning!! Absolutely beautiful!! Placing the wallpaper was easier than I thought. Your instructions were clear and helpful. This was our first time hanging wallpaper and yiur site had a lot of useful information. Customer service was outstanding. I think your company is amazing!! Koko Art was great to work with and I have been telling others about your company.
I haven’t hung this paper yet…but I did buy paper from KoKo art before and it is stunning! I can’t wait to get this paper hung. This paper hangs easily and is so much quicker than traditional wallpaper….not to mention you can adjust it as you go. Highly recommend this company.
Easy to install, excellent quality, colors are amazing. Sooooo pleased with all the process.
Laura from customer service took care of all my needs exceptionally!!! Gracias.
Love how it looks now that it’s on the wall. Highly recommend going with old school wallpaper. It is so hard to adjust and align the peel and stick without stretching the material. Big headaches on the last panel when it’s at the corner of the wall. Looks amazing but hindsight avoid peel and stick.
This aint yo mamaws wallpaper! It turns out that wallpaper can be modern and beautiful....it doesn't have to be ugly with drab repeating patterns. This was news to me. When my wife told me we were putting wallpaper in our laundry room I had visions of marigolds wrapped in a doily flavored and orange etch. To my surprise these colors are vibrant, the Mural isn't a pattern...it's delicious to gaze upon. Anyone wanna hang out in the laundry room?
Not only is this a beautiful mural, but my experience has been wonderful working with the company. They really have gone above and beyond working with me to get exactly what I'm looking for.
I have many more rooms to do and will look to KOKO Art Shop to help me with my dream realizations.
10/10 I am in love with the way it turned out! The process could not have been easier! This was my first wallpaper application and I can’t wait to do it again! Such a WOW factor when you walk into my home. I’ve sent several people to your website after seeing it! Everyone loves it as much as I do!
Hi there! Thank you for leaving your feedback. We apologize for any inconvenience caused. According to our records, your order for the Sun Kissed Floral Mural was marked as delivered on Sept 11. If you have any further concerns, please don't hesitate to reach out to us. We are more than happy to assist you in any way we can. Thank you for your patience and understanding. Have a great day!
The wall paper came exactly what was advertised with simple steps on installing. We absolutely love it. Would definitely recommend to anyone looking into removable wallpaper. Overall extremely satisfied!
I was looking for something different for my new girl and this Mural was my choice. It arrived in separate panels and although installation was a bit tricky the final result is awesome looking. I had 6 panels and my husband and I spent a full morning on it but it is so cute it is definitely worth the effort and money. Next time I will make my life easier and will hire someone!
We love this wall mural! The material was quality and even through several sticks and resticks in a few areas where we had trouble getting the image to line up, the paper and adhesive still was holding strong. The instructions included were very helpful to ensure a successful self installation!
The wallpaper is beautiful and just what I wanted for my daughter’s nursery. I got the traditional wallpaper style and had it installed by a professional. It looks amazing!
I have been wanting to do a wallpaper accent wall in my master bedroom for a long time. After much research and comparison I decided to go with Kokoartshop and I’m so glad I did. I went with the permanent peel and stick. It was very easy to go up and I had a 14 foot wall done by myself in less than 4 hours (a total of 10 panels). The image is beautiful and clear. It exceeded my expectations. I will be referring this company to friends and will buy from them again for any wallpaper or decal needs.
Beautiful wallpaper for a nursery. Custom measurements with canvas high quality. Never did wallpaper before. Put up a half wall in a few hours with my husband. We took our time but worth it. Very happy with our results so far. FYI used Rose (Sherwin Williams) for bottom half and original white (sw) for other 3 walls and love the colors together.
This was a great project and turned out really well — obviously it’s not super easy to put up 6 panels but it went faster than expected. And the print is super forgiving with the design so it doesn’t have to be perfect. It’s one of my favorite parts of the house!
Took me too long to put it up, but now that I have I'm over the moon about it. Not only does it look great, but it was pretty easy to do which is a big bonus in my book.